Return & Refund Policy – Service-First Containers

At Service-First Containers, we are committed to providing accurate listings and reliable service. Please review our return and refund policy carefully before purchasing.

Return Eligibility

Due to the nature of shipping and storage containers, returns are accepted only under the following conditions:

  • The delivered container is significantly different from the product description (incorrect size, type, or configuration), or

  • The container arrives damaged during delivery.

All containers are inspected prior to shipment to ensure accuracy.

Return Request Timeline

  • Return requests must be submitted within 30 days of delivery.

  • Damage claims must be reported within 5 business days of delivery.

  • Photographic evidence is required for all damage claims.

How to Request a Return

To request a return, please contact us with your order number, description of the issue, and photos (if applicable):

Email: info@servicefirstcontainers.com
Phone: +1 (615) 214-1835

Address:
211 Fulghum Rd
Hutchins, Texas 75141
United States

Return Shipping

Customers are responsible for return shipping costs unless the return is due to a damaged or incorrect item delivered by Service-First Containers.

Refunds

  • Approved returns will be refunded to the original payment method.

  • Refunds are processed within 5–10 business days after approval.

  • Delivery and shipping fees are non-refundable unless the return is due to our error.

Exchanges

Direct exchanges are not offered. If eligible, customers may request a replacement container or a refund.

Service Area

This policy applies to orders delivered within the United States.